How do I place a return or exchange?
Please reach out to us here with your order number and the products you'd like to exchange or return and we will let you know if it is eligible for a return.
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Return & Exchanges
What should I do if I receive the wrong product?
If you received a product different from the one that you ordered, we truly apologize for the mistake. Please reach out to us and we’ll be sure to get you the Happy V® product you ordered!
How long does it take to process a return?
Processing returns happen within 24-48 hours of receiving the shipment at our warehouse. Please provide customer service with your tracking number. However, depending on your bank, credit card refunds usually take 5-10 business days to appear on you
What’s your return policy?
Except for products that are a subscription order, gift cards, any order that contains five or more products or final sale items -we accept returns on full-priced, unopened products within 30 days of purchase. Please reach out to us regarding returns
What if it doesn’t work for me?
Refunds will not be issued for having a negative experience with our products. Everyone is different and each person may react differently to our products.