How long does it take to process a return?Updated 6 months ago

Processing returns happen within 24-48 hours of receiving the shipment at our warehouse.  Please provide customer service with your tracking number. However, depending on your bank, credit card refunds usually take 5-10 business days to appear on your statement.  

Contact customer service here to see if your order is eligible for a return and to learn how to start the return process. 

Refused packages will not be accepted as a valid return, and they will not qualify for a refund. To ensure a smooth return process, customers must follow our return policy by contacting our Customer Service team for authorization and shipping items back using the provided instructions.