Can I get a refund for a subscription order if I cancel late?Updated 6 days ago
Regrettably, subscription orders are non-refundable once processed or shipped. We encourage you to reach out to us at least 72 hours before your order is set to renew so we can assist you with canceling it in advance. If you have concerns about an order, it's crucial to communicate with us before the order renewal date.
Our refund policy is available on our website for more detailed information. Understanding our policy will help to ensure clarity on our processes regarding subscription orders and cancellations.
Here are some quick actions you can take directly from your account once you log in here:
1. Skip your next order renewal
2. Change your renewal date to a more convenient time
3. Adjust the order frequency (monthly or quarterly)
If you need additional help with any of these changes, please contact us, and we'll be happy to help.
